Citizens Advice Mendip


Smiley  What's in it for you?

  • make a real difference to people’s lives
  • learn about a range of issues such as benefits, debt, employment and housing
  • build on valuable skills such as communication, listening and problem solving
  • increase your employability
  • work with a range of different people, independently and in a team
  • have a positive impact in your community

  • Tick File   What do you need to have?

    You don’t need specific qualifications or skills but you’ll need to:
  • be friendly and approachable
  • be non-judgmental and respect views, values and cultures that are different to your own
  • have good listening skills
  • have excellent verbal and written communication skills
  • have good maths and IT skills
  • be able to understand information and explain it to others
  • be willing to learn and follow our aims, principles and policies, including confidentiality and data protection
  • be willing to undertake ongoing training in your role

  • Clock  How much time do you need to give?

    This depends on the volunteer role being applied for,
    please click on the links below to find out more about individual volunteer roles.

    Adviceline Adviser

    Advice Assistant


    If you wish to apply for a role please click here and complete the online form